Privacy Policy

At Zava Build, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

What Information We Collect

We may collect and process the following types of information:

Contact Information: Name, email address, phone number, and company details when you submit forms or contact us
Technical Data: IP address, browser type and version, time zone settings, browser plug-in types, operating system, and platform
Usage Data: Information about how you use our website, products, and services
Marketing Preferences: Your preferences for receiving marketing communications from us
Newsletter Subscriptions: Email address and name when you subscribe to our newsletter

How We Use Your Information

We use your personal information for the following purposes:

To respond to your inquiries and provide customer support
To deliver our web development, SEO, and digital marketing services
To send newsletters and marketing communications (with your consent)
To improve our website, products, and services
To analyze website usage and optimize user experience
To comply with legal obligations and protect our rights
For internal record-keeping and business administration

Legal Basis for Processing

Under GDPR, we process your personal data based on:

Consent: When you opt-in to receive marketing communications
Contract Performance: To fulfill our services and obligations to you
Legitimate Interests: To improve our services and protect our business
Legal Compliance: To comply with applicable laws and regulations

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your data only in the following circumstances:

Service Providers: Third-party service providers who help us operate our business (e.g., email marketing platforms, analytics tools, hosting providers)
Legal Requirements: When required by law or to protect our legal rights
Business Transfers: In the event of a merger, acquisition, or sale of assets

All third-party service providers are required to maintain the confidentiality and security of your personal information.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

SSL/TLS encryption for data transmission
Secure hosting infrastructure
Regular security assessments and updates
Restricted access to personal data on a need-to-know basis

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. We use:

Essential Cookies: Necessary for the website to function properly
Analytics Cookies: To understand how visitors interact with our website (e.g., Google Analytics)
Marketing Cookies: To deliver relevant content and measure campaign effectiveness

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your data is no longer needed, we securely delete or anonymize it.

Your Rights Under GDPR

As a data subject, you have the following rights:

Right to Access: Request a copy of the personal data we hold about you
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data (subject to legal obligations)
Right to Restrict Processing: Request limitation of how we process your data
Right to Data Portability: Receive your data in a structured, commonly used format
Right to Object: Object to processing based on legitimate interests or for direct marketing purposes
Right to Withdraw Consent: Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at info@zavabuild.com. We will respond to your request within 28 days.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Marketing Communications

We will only send you marketing communications if you have opted in to receive them. You can unsubscribe at any time by:

Clicking the "unsubscribe" link in any marketing email
Contacting us at info@zavabuild.com
Updating your preferences in your account settings (if applicable)

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on this page with a new "Last updated" date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Zava Build

Email: info@zavabuild.com

Location: Middlesbrough, UK

Company Information